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Shop FAQ
What should i do if i didn't receive the goods?

If you are the new customer, you may wait 1 work day to receive goods. Sorry for the delay because we needed 1 work day to verify the order at first several times, but goods would be delivered instantly to your account after the verification is successful.

Sometimes, due to the reason that the item you buy is out of stock, after you make payment, you may not be able to get the item immediately. Please don’t worry.We will contact you and send you the item within 1-2 business days since our system has automatically recorded the transaction. We’re really sorry for the inconvenience caused to you. And thanks for your understanding.

You can track all the orders in my account of SHOP(after login).

We will refund you promptly if we still cannot deliver the goods to you.




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